Welcome to the Kaenon Help Site

• How can I opt out of mailings?
• Where is my nearest Kaenon retailer?

• I want to change or cancel my order

• Are all of your lenses polarized?
• Do Kaenon lenses offer UV protection?
• Do you offer lens replacements?
• How do I care for my lenses?
• What are the differences between Kaenon’s lenses? What does C28, C50, G28 and so on mean?
• What does SR-91® stand for?
• What is the difference between SR-91® and ULTRA™?

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• Can I return or exchange a gift?
• How do I return or exchange my order?
• What is your return or exchange policy?
• When will I receive my Refund, Exchange, or eGift Card Refund?

• When will my order ship?
• Do you guys offer international shipping?
• Do you ship to P.O. Boxes?
• Where will my order ship from?
• Which days do you deliver packages on?

• Do you offer a warranty on your eyewear?
• What do I do if the item I purchased is damaged or defective?