What is your return or exchange policy?

Rest easy, we offer free returns and exchanges within 30 days for items purchased at Kaenon.com. Items must be in new, unused condition with the original packaging and tags.

We offer three options for returns and exchanges.

  1. Exchange for another color
  2. Return for an eGift Card
  3. Return for a refund back to the original payment method.  If you no longer have access to the original payment method, please select an eGift Card as your refund option instead.

If you would like to exchange for a different product, you can return your item for an eGift Card to purchase another item on our website. We will begin processing your new order or email your eGift Card as soon as the Return Bar processes your exchange.

Discounted orders are excluded from returns and exchanges.

Shipping charges are not refundable.

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